When we set out to build our brewery, one of our main mechanical needs was a low-pressure steam boiler system to heat our brewhouse.  Rocky’s Heating Service efficiently guided us through equipment selection, design, installation and finally – startup.  In the years since we brewed our first batch of beer, Rocky’s has been an instrumental component of our team – maintaining our heating equipment to the highest standard, and handling the occasional troubleshooting call quickly, professionally, and efficiently.  We highly recommend Rocky’s Heating Service – they help us quench the thirst of Fairbanks!

President / Head Brewer, Hoo Doo Brewing Company

Rocky’s Heating Service is a grade above in performance and integrity. The service technicians are highly experienced, skilled and very professional. They excel in exceptional customer service company-wide. As a business owner I have had them take care of several sized jobs from major installs to annual tune-ups over the years. Their work is always complete and impeccable. They are faith led, fair, honest, and very respected business that I recommend often to others for all heating needs.

Owner/Operator, North Pole Coffee Roasting Company

Rocky’s Heating Service is 1^st Class. I have used Rocky’s Team for a long time and appreciate the professionalism from the staff to the boiler technicians. I receive a heads up call reminding me of my appointment, when the techs will arrive and a follow up call checking to see if everything is working properly. The techs are courteous and always leave the boiler area cleaner than what it was.  I Highly Recommend Rocky’s Heating Team to everyone looking for an honest and trustworthy business who backs up what they say they’ll do and does it above and beyond the normal standards

One of Many Loyal Customers

I first started using Rocky’s Heating Service in 2014 when I was a property manager for a Real Estate Company. I managed a homeowner’s association with a 150 homes, which had 50+ boilers to maintain. The complex had very minimal maintenance done on the heating systems in previous years. After using many companies for emergencies and quick fixes, I decided to try Rocky’s Heating as they had a good reputation around town.  They were hired to fix a boiler that had chronic failures (usually at night). After they were able to fix this boiler and they did not have to come back; I hired them to do the annual maintenance for the entire property. Rocky’s team was able to do the annual maintenance and noted things that might have caused problems in the future. They were very helpful prioritizing fixes and making suggestions to help reduce heating costs. After the annual maintenance on the systems had been done, our fuel bills started going down. Rocky’s goes beyond, they continued to monitor the systems and make suggestions to improve the efficiency and longevity of the systems.

After seeing what they could do for my work properties, I hired them for my personal property.  They caught that the seals on our furnace were starting to fail and that it would put our renters in jeopardy.  They installed a new furnace and a heat duct to a room that previously had none. This was done quickly and efficiently. They took the time to walk our renter and me through how to change the filters and troubleshoot any issues that might occur.

On my current home they do excellent work, I never have to worry if something is done right. Once our boiler went down and Rocky walked me through the steps on how to troubleshoot the boiler and we were up and running in no time. When we purchased our home they noted that a key part to the boiler was damaged by earlier techs (not Rocky’s) and monitored it for two years until it was ready to be replaced.

I honestly cannot recommend a better company to work with. They are reliable, courteous, hardworking and competent. They have always taken the best care of my family and home and I look forward to working with them through the coming years.

Residential Customer